2010: New approaches to sales management New approaches to sales management Marketing and sales 5th transfer day Topics Sales management in small and medium-sized enterprises – Fundamentals – Tools – Practical project Dr. Ralf-Christian Härting, Hochschule Aalen Rolls-Royce Motor Cars: Insights into the sales philosophy of an automotive legend Frank Tieman, Rolls Royce Motor Cars Say goodbye to Excel and Outlook hell: successfully manage customers and sales with Sage CRM Ralf Preusser, Sage Software GmbH Sales management with the WICE CRM system Ralf Stetter, A+B Solutions GmbH Control of sales/presales projects with Prios Foundation based on SharePoint Markus Hannemann, INNEO Solutions GmbH Integrated sales management using the example of Professional Planner Markus Verhoefen, Winterheller Software GmbH Solutions with a future – sales management in the service sector Andreas Belau, Kieninger & Partner Steuerberatung Online marketing through search engine optimization – better control of visibility on the Internet Maik Mohl, Metamove GmbH Multi-channel sales approach: Increasing cost efficiency in marketing and sales (example: automotive industry) Thomas Eberle, KPMG AG, Wirtschaftsprüfungsgesellschaft Intelligent sales management Stefan Sander und Dr. Karsten Oehler, IBM Software Group Germany Conference Proceedings Editor: Prof. Dr. Ralf-Christian Härting Order ISBN 978-37-32-248261